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A. ShareMyBag Limited, a company incorporated in Nigeria (RC 1736583) with its registered address at 70 BIU Road, GRA, Benin City. Edo State, Nigeria; and
B. Your company or organisation (you or your).
1.1 Our Agreement with you is made up of:
1.2 Appendix A sets out the meaning of the capitalised terms used in this Agreement. Appendix B sets out the Products this Agreement applies to (together with the relevant Specific Terms). Appendix C sets out a compensation matrix detailing compensation which may be available for certain Products.
1.3 This Agreement constitutes the entire agreement between us with respect to the subject matter of this Agreement and (to the extent permissible by law) supersedes all prior representations or oral or written agreements between us and you. We agree that neither of us has been induced to enter into this Agreement by any statement or representation not expressly documented within it.
1.4 Except for clauses 2.5, 14.6 and 14.13 which shall always take precedence over any other term in this Agreement, if any of the Additional Terms contradict any of the General Terms, the term in the Additional Terms take precedence to the extent of that contradiction. If a term in a User Guide contradicts any other term in the Additional Terms, the term in the User Guide take precedence to the extent of that contradiction.
1.5 Unless otherwise specified, a reference to a statutory provision or to a URL is a reference to that provision or URL as amended from time to time (whether before or after the start of this Agreement).
2.1 We will provide you with Products (and any other services as set out in this Agreement) on all Working Days (unless we notify you otherwise via our website (www.sharemybag.co.uk or substitute URL) or in accordance with Clause 19.2).
2.2 The traveller will receive your Items when your packer delivers it at their drop off address. Your items will be accepted by the traveller once we are satisfied that the documentations required in order for you to use our travellers are accurate and meet our specification. It is always your responsibility (and not ours) to ensure that the documentation meets the requirements of this Agreement and relevant Law. Any responsibility we may have to you for loss or damage starts when the traveller receives your Items.
2.3 If we have given initial instructions for a traveller to travel with your parcel, you will be required to drop this parcel off at the designated drop off address stated in the communications you receive from us after payment for a space.
2.4 Subsequent instructions may be given to the traveller to not carry your parcel if we are unable to fully verify your identity.
2.5 We may not collect, process or deliver any Items if we consider it to be impractical or unreasonable to do so, including if:
2.6 Notwithstanding any other provision of this Agreement (including without limitation and for the avoidance of doubt, in any of the Additional Terms, Rate Cards and/ or Price Confirmation Letters), in exceptional circumstances, and/or where, in our reasonable opinion, there is a material risk to the health and safety of our staff, our customers or Intended Recipients, we may do one or more of the following, provided at all times our actions are reasonable in the circumstances:
We will publish information relating to any such Change on our website as soon as practical and the Change will take effect at the date specified.
2.7 Third party delivery companies
When we connect your parcel to local courier service to collect from or deliver parcels to a traveller, we are not responsible for any loss or damage that occurs whilst your parcel in their possession. We will take reasonable care to use trusted and verified third party delivery companies.
3.1 You agree to:
3.4 In each Posting, you must:
3.5 If you or your packer hand over a parcel after the last drop off day (that is, on the same day as the travellers’ date of departure), the traveller shall not travel with the parcel and you will not be offered a refund or transfer of service to another traveller.
3.6 Any differences between the information shown on the content list and the actual parcel may lead to a delay in handling your Items. We may try to contact you to correct any differences but, if not, we have the right to adjust the content list, require you to pay additional charges or reject the order.
The contract is complete after payment for each transaction. The contract is valid only when payment for each transaction is confirmed to have originated from a bank account bearing the same name as the one on your ShareMyBag profile.
3.7 You must ensure that the contents of any Items are not offensive, indecent or threatening, do not contain any Valuables (unless allowed in the Additional Terms) and that they meet all relevant Laws.
3.8 You must comply with any prohibitions, restrictions or specific requirements in the UK and the destination country. You are responsible for checking whether an Item is prohibited, restricted or subject to Sanctions Laws. You must check the list of Prohibited Materials and Restricted Materials (and any applicable restrictions) prior to sending any Item.
3.17 You must not post Prohibited Material and you may be liable to prosecution if you do so.
3.18 You are not permitted to send (and therefore the arrangement between ShareMyBag and you does not cover the delivery of) any Items which, by law, may only be delivered to a person over the age of 18 (which may include but not limited to Prohibited Bladed Items and Restricted Bladed Items) unless: (i) such Item complies with any prohibitions, restrictions or specific requirements in the destination country, or (ii) the Item is not a Prohibited Bladed Item and is being returned by the Intended Recipient using ShareMyBag.
3.19 You must make sure that any Items you wish us to handle and deliver are not prohibited under applicable Sanctions Laws. Information about sanctions can be found on our website at www.sharemybag.co.uk/prohibited-items (the information listed here does not constitute legal advice and we accept no liability in relation to this information). If your Items need a licence under applicable Sanctions Laws it is your responsibility to obtain it and (if we ask for it) you must provide us with acceptable evidence that you have it.
3.21 By engaging Us, you understand that it is Your responsibility to ensure and you expressly warrant that;
3.22 Without prejudice to the requirements of this Clause 3 and any Additional Terms You agree to provide Us immediately on request any information that may be requested about the nature of any Item(s) handled on your behalf and its intended use, as well as the identities of all parties of which You are aware and or which You are in a position to obtain from any third party which has any legal, financial or commercial interest in the shipment of the Item, whether directly or indirectly. This includes, without limitation, any additional material relating to the legality and permission of the Item, including copies of any applicable licences or confirmation that no licence is required or that alternatively, certain actions, goods, Items or services may be covered by a general licence. We may also request from You any other information or documents which may reasonably be requested for the purposes of Sanctions or Trade Controls compliance.
3.23 If You know or suspect that the items you wish us to handle or deliver are subject to Trade Controls or Sanctions or that any of the services you ask Us to perform may constitute a breach of Sanctions or Trade Controls but that they are covered by any form of licence or permission, it is your responsibility to ensure that the relevant licence covers each and every aspect of the Items and/or services. We may charge a fee for handling and processing such Items. The fee reflects the additional costs of our handling such Items and details of the fees payable and applicable information requirements can be found on our website International sanctions. ShareMyBag Ltd . We will bear no responsibility in the event that you or your agents send an item without the required licence or with the wrong licence required under Sanctions or Trade Controls.
3.24 We reserve the right to refuse, decline any Item or to refuse to fulfil any previously agreed Product or services which in Our judgement may expose us and our travellers to any potential, threatened or actual litigation, arbitration, settlement or other proceedings or investigation, inquiry or enforcement action (including the imposition of criminal and/or civil fines and/or penalties) by any Sanctions and Trade Controls Authority in each case relating to or in connection with, any actual or alleged contravention of any Sanctions Laws.
3.25 You understand that by reason of the content of the Item and the destination of the Item, the Item may be subject to export, re-export, import, or other restrictions under the laws of the country of manufacture, the country of the supplier, and the country in which You reside. You, on behalf of yourself, and where applicable your subsidiaries and affiliates, warrant and agree to comply with and observe all applicable Trade Controls, including all applicable export control laws (in particular, but not limited to, the UK Strategic Export Control Lists, United States International Traffic in Arms Regulations (ITAR) and US Export Administration Regulations (EAR)/Commerce Control List) as published from time to time).
3.26 You shall ensure that all Items will be used directly or indirectly, sold, re-exported or incorporated into products solely for civil/commercial end use and will not contain any dual-use or military goods.
3.27 You and where applicable, your subsidiaries and affiliates, will indemnify and keep indemnified: us, our travellers, sub-contractors, insurers and agents against any loss or damage suffered and/or costs and/or liability incurred (including any fines imposed upon us) as a result of you:
3.28 If we upon checks, we find an Item contains Prohibited Materials, Restricted Materials which do not comply with this Agreement or does not comply with Sanctions Laws we may:
If we take one or all of the actions described in this clause, we are entitled to charge you the cost of disposal and/or destruction, the standard Postage price and all other costs reasonably incurred by us.
3.29 We may, acting reasonably, add or remove items to/from the list of Prohibited Materials and/or Restricted Materials (and vary any applicable restrictions) without notice, but will endeavour to make such additions, deletions or variations available on our website.
3.30 We may refer any criminal activity to the relevant authority.
3.30 You must not send liquids with a volume over one litre to international destinations. If you send liquids over this volume threshold, or other Items that are not acceptable for air transport, the traveller shall remove it from your parcel.
3.31 immediately terminate this Agreement without Us owing you any liability whatsoever
3.32 We will bear no responsibility (including for any delays in delivery) in the event that you fail to comply with clause 3.16 to 3.3
4.1 We may from time to time at our absolute discretion, provide you with status information (which belongs to us) regarding Items which you send using our Tracked Products solely for the purpose of tracking your Items. We will not be responsible or have any liability to you, for the accuracy of any such status information. We will only be able to provide this service if you give us Pre-Advice which is complete and accurate. We may withdraw this service at any time for any reason at immediate notice.
4.2 the weight you provide is considered an estimated weight. We may adjust this estimated weight to reflect the actual weight. You will be responsible for any charge that results from a higher kg than you initially paid for.
4.3 you must pay for charges you owe under this adjustment.
You must drop your parcels no later than the last day of drop off. If received on or before this date, we shall use reasonable endeavours to perform our obligations in accordance with this agreement. If despite having used such reasonable endeavours we are unable to meet any of our obligations then we shall not be liable to you.
You are responsible for collecting your parcel from the traveller or permitting us to arrange local courier service to collect the parcel from the traveller, no later than 24 hours after the travellers’ arrival. We shall not be liable for any loss of damage thereafter.
5.1 The Charges shall be set out in the Price summary page or on the Rate Card available on the website which we provide to you as you enter into this Agreement or as may have been updated from time to time.
5.2 You agree to pay the Charges for the Products you use and any Surcharges which apply. If you do not adhere to the Product specifications as set out in the applicable User Guide then we may switch you to a different Product which is appropriate to your actual Postings.
5.3 Notwithstanding any other provision of this Agreement, if at any time we are required by Law to vary the Charges or Surcharges then we will do so in which case we will publish such changes on our website (http://sharemybag.co.uk) and use reasonable endeavours to give you written notice as soon as possible. This includes any increase in our Charges or Surcharges following a required increase in our prices as a result of a change of Law. A variation to Charges or Surcharges in these circumstances will have effect on the date we deem appropriate (including immediately, if appropriate).
5.4 You must pay all invoices in full within 30 Days of the date of the invoice, unless we agree otherwise.
5.5 If you think we have made a mistake in the amount of an invoice you must, within 30 Days of the date of the invoice, notify us, and give us all relevant information to support your claim. If we agree with you, we will make an adjustment to your invoice as necessary.
5.6 Unless otherwise stated, all Charges and Surcharges are stated excluding VAT. You must pay any VAT due on the Charges and Surcharges, which will be added to your invoice at the then current rate.
5.7 If you do not pay us (or we have a good reason for believing you will not pay us) in accordance with this clause 5, we will be entitled to:
5.9 If we stop providing any Product, we will notify you what you need to do before we can start providing that Product again.
5.10 If you do not pay an invoice, we may ask a debt-collection agency to collect the payment on our behalf. If we do this, you must pay us an extra amount. This will not be more than the reasonable costs we have to pay to the agency, who will add the amount to your debt on our behalf. This term applies even if this Agreement has ended.
5.11 If we are entitled to charge you an additional amount in relation to any of the Products and you have provided your debit or credit card details to us, we may choose to take such additional amount from such debit or credit card and you consent to us doing so.
5.12 If as a result of pre-advice or any other communication you make to us, we provide capacity or resources which exceeds the amount of capacity or resources which we normally provide to you (e.g. we provide local dispatch riders) and any such additional capacity and/or resources is not fully used in those circumstances then, if we decide (at our absolute discretion), we may invoice you for any costs which we have incurred as a result of providing such unused capacity and/or resources in which case you must make full payment of such invoice within 30 Days.
6.1 Consistent with the guidance from the Information Commissioner's Office; “How do you determine whether you are a controller or processor?”, we are Data Controller of the Personal Data we Process in providing Products to you.
6.2 Where you supply Personal Data to us so we can provide Products to you, and we Process that Personal Data in the course of providing Products to you, you and we will comply with our obligations imposed by the Data Protection Legislation. Further information about how we use Personal Data is set out in our Privacy Policy at http://www.sharemybag.co.uk/privacy-policy.6.3 From time to time we may be obliged by our Regulator to provide it with certain information about you, including your name and address.
6.4 If during the course of delivering the services we supply you with any Personal Data you will:
7.1 You may not use our Intellectual Property except as expressly permitted in this Agreement and subject to any conditions we feel are necessary. You must not use any other marks or other get up which may be associated with or are confusingly similar to those used by us.
7.2 All right, title and interest in and to our Intellectual Property belongs, and always will belong, to us or any member of our group companies.
7.3 You must not license, assign or register (or attempt any of those acts) in any country our Intellectual Property or our Property or any trade marks, designs, domain names, trading names or business names that are similar to any of the ones we own. You must not license, assign, register or use (or attempt any of those acts) product and service names, logos, trade marks, designs or domain names if they are in a form which is likely to cause confusion or affect the distinctive character of our Intellectual Property.
7.4 You must not portray any imagery or words related to ShareMyBag in any way which would or may bring ShareMyBag into disrepute. You must not do or suffer to be done anything which may adversely affect the distinctiveness of the PPI or the rights of ShareMyBag in and to the PPI or which might reduce their value.
7.5 You must ensure that any reproduction of ShareMyBag’s Intellectual Property is accurate and of high quality. Material approved by us must not be changed by you without our prior written consent.
7.6 You undertake that no statements or claims in any form will be included on any material that indicate that we, or any member of our group companies has approved or recommended any other goods or services offered by you and/or any of your agents.
7.7 This Agreement does not and will not operate to grant you any rights (including without limitation any right to goodwill) in respect of the PPI (except as explicitly provided for under clause 9) or any other Intellectual Property we own. If you wish to use any of our Intellectual Property you must first seek our consent to which we may attach such conditions as we see fit.
7.8 Irrespective of your compliance with this clause 7 any goodwill arising from your use of our Intellectual Property will automatically accrue to us, and you must, at your own expense sign a confirmatory assignment of such goodwill if we ask you to do so.
8.1 Sometimes we may not be able to provide the Products or we may need to change how we provide the Products because of something beyond our reasonable control. The following events and circumstances will be deemed beyond our reasonable control: war, acts of terrorism, extreme weather conditions, earthquakes, fire, floods, traffic congestion, mechanical breakdown (including of machinery, equipment, and vehicles), any public or private road being blocked, industrial action (including by our workforce), epidemic, pandemic, governmental actions and any other event or circumstances beyond our reasonable control whether similar or dissimilar to any of the foregoing. Version
8.2 If any of the events described in clause 13.1 happen, we will not be liable at all to you for any breach of this Agreement or otherwise liable for any failure or delay in the performance of our obligations under the Agreement.
8.3 We will try to notify you promptly about any event which affects our ability to provide the service and we will try to resume our obligations as soon as reasonably possible.
8.4 If we are not able to carry out our duties fully for more than 4 weeks in a row, you can end this Agreement by giving us notice.
9.1 Our liability to you is only as expressly set out in these General Terms and the Additional Terms.
9.2 Unless stated otherwise in the Additional Terms, you must make a claim for loss or damage in writing, as soon as possible after the incident and in any case within 80 Days of the date we accepted the relevant Item (or 14 Days if you have consequential loss compensation) providing satisfactory proof that you sent it to the travellers drop off location and the traveller received it. We will not accept responsibility for claims made after this time.
9.3 We offer compensation for loss or damage to items only in relation to Products listed in Appendix C (Compensation Matrix) up to and in accordance with the compensation limits and compensation requirements relevant to each Product as set out in that matrix.
9.4 We do not offer compensation for loss or damage to Items in relation to any Products which are not listed in Appendix C (Compensation Matrix).
9.5 We will have no liability (including for refusing to collect, accept, process or deliver Items) in respect of any Items which do not comply with this Agreement or where you have not complied with your obligations under this Agreement.
9.6 Notwithstanding any other provision of this Agreement but subject to clause 9.13, where we have made a Change under clause 2.5, we will not consider claims (including for refunds or compensation and will have no liability to you for such claims), which relate to the Change itself. For the avoidance of doubt this will not affect any claims that you may otherwise have under the Agreement which do not arise directly from the Change, for example for loss or damage to items.
9.7 We will not be responsible for any Items you sent under this Agreement once we have delivered them to a local postal service which delivers post in that country where such postal service is not a member of our group.
9.8 We will not pay you compensation if we deliver Items late unless you have sent the Items by a Product which specifically includes compensation for delay.
9.9 Subject to clause 9.12, we will not be responsible to you in any circumstances for:
9.10 We will make any compensation payments by crediting your account with us or, if your account has been closed, by cheque within 30 Days of the date when we agree your claim is valid.
9.11 We will only keep detailed records of your Items and of us delivering your Items if the relevant Additional Terms expressly state this service is provided in relation to a particular Product and, in all other circumstances, we will not keep detailed records of you posting, or us delivering, the Item.
9.12 We may be required to carry out security checks of Items. This may involve decompression and/or in exceptional circumstances, the opening of an Item which fails any of the security checks. We will have no liability to you for any losses or claims resulting from any loss, damage or delay to your Items as a result of carrying out the security checks even if such loss, delay or damage arises from our negligence.
9.13 Notwithstanding any other provision of this Agreement, we accept unlimited responsibility for personal injury or death caused by our negligence, or for any losses which are caused by our fraud or fraudulent misrepresentation.
9.14 We will not be liable for any Item if you, the owner of the Item or anyone acting on their behalf have been fraudulent or dishonest in any way in respect of that Item. We will not be liable for any Item where any person misrepresents their authority to receive an Item on your behalf even if such loss, delay or damage arises from our negligence.
9.15 Regardless of any other term in this Agreement, but subject to clause 9.3 and 9.13, our total combined aggregate liability to you in any Contract Year under and/or in connection with this Agreement whether in contract, tort (including negligence), misrepresentation, restitution, for breach of statutory duty will under no circumstances exceed: (1) in respect of loss of or damage to any Item: the amount of postage paid for the affected Item; and (2) in respect of any other liability: the amount of Charges you have paid and are payable in that Contract Year in respect of the applicable Product.
10.1 If we find that you have not carried out any of your duties or you have breached any term of this Agreement (including giving us the wrong details about the parcel), we may contact you or your agent to decide what action we will take. We may, in addition take any of the following actions:
10.2 If we try to return your Items to you in accordance with 10.1.2 and you or your agent refuses to accept any return of the Items and/or collect them as required, we may hold the Items for up to 14 Days, following which we may deal with the Items in our absolute discretion.
11.1 We can end this Agreement or stop providing any one or more of the Products by giving you at least 30 days’ notice. You can end this Agreement by giving us at least 30 days’ notice.
11.2 We can end this Agreement or stop providing any of the Products immediately if, in our reasonable opinion, you:
11.3 We can end this Agreement immediately, without notice, if you do not use any service under this Agreement for a period of 3 months or more.
11.4 Notwithstanding any other provision of this Agreement, we can suspend your access to the service immediately, without notice, if you have not used that Product for a period of 3 months or more. If we in our absolute discretion consent to the reinstatement of that Product, we shall be entitled to amend the charges for the Product upon its reinstatement.
11.5 Either of us may end this Agreement immediately by giving notice to the other if the other is not complying with any of its responsibilities under this Agreement and:
11.6 Either of us may end this Agreement immediately by giving notice to the other if:
12.1 If any contract of employment or engagement or any liability regarding the employment or engagement of any person has transferred or is alleged to have transferred to us or any member within our group of companies in connection with the commencement of this Agreement or the provision of any Product (or any part of them) (Transferring Employee), you shall indemnify and hold harmless us and/or any member within our group of companies against all Liabilities incurred in connection with the employment or engagement of any and all Transferring Employees, the termination of such employment or engagement, and/or any alleged breach of TUPE.
13.1 We will try to resolve any disputes with you. However, if we cannot agree, either of us can refer the dispute to any recognised dispute resolution service.
14.1 Any notice we ask you to provide under this Agreement must be given in writing in English or Welsh.
14.2 When we need to contact you or send you a notice, we may use your invoice address, email address, or other address that you have provided to us. You must keep your account with us updated with a valid email address. Any notice or communication which we send to you (whether by post or by email) may include a link to our website to access further information.
14.3 If you need to send us a notice, you must use either the address on your last invoice or any other address we have given to you for that purpose. You must send notices to us either by first-class post, by a signed for service, by courier or by email (but not by fax). You can also deliver them to us in person.
14.4 Unless clause 19.5 applies, we will class any notice to have been given:
14.5 Notices sent by email and for which the sender has received an automatic report or reply that the email was not successful or was undeliverable are classed as having not been received.
14.6 Notwithstanding the foregoing provisions of this clause 19, we may give you notice of any changes to Surcharges, by publishing a notice on our website (http://www.sharemybag.co.uk). Any notice given under this clause 14.6 will be deemed to have been given on the date the notice is published on our website.
15.1 We may change the terms of this Agreement or introduce new terms for our Products by giving notice to you and/or by publishing such changes or new terms on our website. We will notify you of any change to this Agreement which we believe to be significant at least 30 Days before it happens.
15.2 We will notify you what Additional Terms apply when you apply for a new Product in which case those Additional Terms will be binding on us and you.
15.3 We may need to make changes to this Agreement for reasons which are outside of our control, for legal or for regulatory reasons. If we need to make changes for these reasons, we will let you know by giving notice to you and/or by publishing such changes or new terms on our website as soon as we can, but we will not have to meet the timescales in clause 15.1.
16.1 We may transfer our rights and duties under this Agreement or arrange to any other person to carry out our rights and duties under this Agreement.
16.2 You must not transfer any of your rights or duties under this Agreement, however, you can use another person to carry out any of your duties (as your agent or otherwise) as long as you notify us first. You will be responsible to us for any action that person takes. You must make sure your agents, representatives and subcontractors keep to the terms of this Agreement.
17.1 A person who is not involved in this Agreement has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of it.
17.2 If any court with the correct authority finds any term of the Agreement, including any term relating to any exclusion of liability, to be invalid, illegal or unenforceable, this will not affect the other terms of this Agreement.
17.3 This Agreement is governed by the Laws of England.
17.4 If either of us does not use our rights against the other immediately, we can still do so later. If either of us waives a breach of this Agreement by the other, that waiver is limited to that particular breach.
| Term | Definition |
|---|---|
| Agreement | has the meaning given to that term in clause 1.1 of the General Terms |
| Confirmed Sales Order | the document you create when you confirm your order using our website |
| Correction Charges | the amount invoiced to you, if; your Items have not been presented correctly in line with the applicable Additional Terms and/ or your Item is not as per the content list, and in each case, we may conduct checks either manually and/or via our automated machines. |
| General Terms | the main body of this document |
| Handover | the time at which the traveller finish collecting a parcel from you/your agent or they finish delivering your parcel to you in person or via local post |
| Drop Off Address | The designated place that a traveller has specified for dropping off parcels. |
| Initial Charges | the Charges calculated by us, initially based on the information you provide to us, before we start providing a Parcel Product to you |
| Intended Recipient | the person an Item is addressed to |
| Parcel Owner | The person who purchased the service and is the person to whom the parcel is addressed to |
| International Prohibited Material | |
| International Restricted Materials | |
| Law | any applicable law, statute, bye law, regulation, order, regulatory policy (including any requirement or notice of any regulatory body), guidance or industry code of practice, rule of court or directives, delegated or subordinate legislation in force from time to time |
| Liabilities | in relation to any matter, all damages, losses, liabilities, costs (including legal costs), charges, expenses, actions, proceedings, claims, penalties, fines and demands incurred or suffered by or brought or made against the relevant party (and Liability will be construed accordingly) |
| Restricted Materials | the materials listed on www.share |
| Sanctions | any applicable rules, laws or regulations imposing any form of restriction or prohibition on dealing in any way with assets belonging to specifically 'designated' individuals or entities or from providing funds and other resources to or for the benefit of specifically 'designated' individuals or entities or any form of prohibition or restriction on the supply or provision of certain goods or services to a particular or defined groups of individuals or entities or any restrictions or prohibitions on conducting dealings of any kind with any particular jurisdictions, including economic or financial, trade, immigration, aircraft, shipping or other sanctions, as determined, implemented, administered or enforced by, any Sanctions and Trade Control Authority |
| Sanctions Laws | all laws, export controls, regulations and orders imposing sanctions (including trade restrictions and economic sanctions) on countries, individuals or entities, including any Sanctions and/or Trade Controls |
| Sanctions and Trade Control Authority | any other governmental authority with jurisdiction over you or any part of your business or operations, including any particular Item, or its subsidiaries, subcontractors or agents, and in each case their respective governmental, judicial or regulatory institutions, agencies, departments and authorities. |
| Third Party Shipping Software | means the software that applies to our Shipping Solutions. |
| Surcharges | any fuel surcharges, other surcharges and/or Correction Charges which we may apply to the Charges under this Agreement |
| Valuables | Includes jewellery containing diamonds, precious metal and/or precious stones with a retail value of greater than £150; watches (the cases of which are made totally or mainly of precious metal) with a retail value of greater than £150; any diamonds, precious stones, or precious metals with a retail value of greater than £150; any precious metal that has been made to add a retail value of greater than £150 to the raw material (including coins used for ornament); articles similar to any of those referred to in (a) – (d)) above where such articles have a retail value of greater than £150; money (including, tickets, coins (of any currency), bank notes (of any currency), postal orders, cheques; unused postage and revenue stamps and National Insurance stamps; exchequer bills, bills of exchange, promissory notes and credit notes; bonds, coupons and other investment certificates; and coupons, vouchers, tokens, cards, stamps and other documents that can be exchanged for money, goods or services, dividend warrants uncrossed and payable to bearer or bond coupons) |
| Product | Maximum compensation paid by ShareMyBag |
|---|---|
| Parcel Guarantee £3.99 | The lower of: The market value of the Item (not including the market value of any message or information it carries) at the time the Item was lost; or, £100 |
| Parcel Guarantee £13.99 | The lower of: The market value of the Item (not including the market value of any message or information it carries) at the time the Item was lost; or, £300 |